Who are SD Stampi’s customers?
Leading company in Carpi, Modena for the production of moulds and equipment in polyurethanes.
The CEO of the company, Diego Sala, explains it.
SD srl does not have a single type of customer.
Being a company with a fairly structured supply chain, it can provide a 360 ° degree service, ranging from polyurethane moulds to full consultancy on projects, engineering, models, prototypes, materials and relates every day to different horizons.
There are mainly four types of customers, divided between individuals and companies.
1) The first type of customer who turns to SD srl is the printing company, commonly known as the printer. A figure that works for third parties and needs the mould. SD Stampi is, in this case, a collaborator to define all the specifications of the equipment and the company that manages to provide the best mould on the market complete with all the necessary pluses that greatly facilitate the work of those who will use it , identifying with the gestures, practicality and manual skills that the operator who will use the mould must have.
2) The second kind of customer is the one who decides to print inside.
But what does it mean?
That the entire production is born and takes place within the company to remedy a series of cumbersome logistical problems, of transport and therefore of rising costs.
It is about developing the idea, the project, the model, its engineering, its verification, its molding, to sell it entirely finished.
How does SD compare to this type of customer?
Exactly within the mechanisms of the supply chain that see the birth, maturation and use of the product. SD Stampi, moreover, is able to always offer added value, supporting the technical office during the conception and development of the product, taking care of details, accessories, improvements, aesthetics, functionality.
3) The third type of customer is the one who requires the mould made properly, an equipment designed to be used by any company and which allows him to decide to print it anywhere without restrictions. In this case SD Stampi can become a polyurethane technical consultant in proposing the perfect supplier for the type of product and quality required.
4) The last type, more demanding, represents the set of people and customers who do not know polyurethane at all. They understood their potential with respect to costs, technical characteristics, pleasantness, adaptability, resistance, disposal, execution times and require a full consultation.
In this case SD acts as a real consulting firm that represents from A to Z the whole chain of the project, helping you to transform your idea into a masterpiece and giving it shape with any type of polyurethane.